PENGARUH PELAYANAN PEMELIHARAAN ALAT KESEHATAN TERHADAP KEPUASAN PENGGUNA ALAT KESEHATAN di RSU Dr. H. KOESNADI BONDOWOSO

Abstract

Maintenance and well-being tool repair that carried out by technician elektromedis at  general hospital Dr. H. Koesnadi Bondowoso aim to prepare well-being tool in a condition ready for use so that can to guarantee well-being service smoothness to society.

 Maintenance activity and well-being tool repair in an optimal fashion will can to give satisfaction to well-being tool user that give direct service to society. That service will can to braid cooperation and communication better between technician elektromedic with well-being tool user.

This watchfulness is done to detect well-being tool maintenance service influence towards well-being tool user satisfaction at general hospital Dr. H. Koesnadi Bondowoso.

This watchfulness is analytic watchfulness, with study cross sectional and follow has observasional the process. this watchfulness is done in june - july 2009. Data about well-being tool is got from management side general hospital Dr. H. Koesnadi Bondowoso and furthermore data analyzed by using t-test to detect connection delivers variable. Interview with quetioner done to get information about well-being tool maintenance and well-being tool user satisfaction. Furthermore data that got to analyzed with with test chi-square.

From watchfulness result is known that there is well-being tool maintenance service influence towards availability and well-being tool user satisfaction at general hospital Dr. H. Koesnadi Bondowoso. Therefore technician elektromedic necessary increase maintenance efforts periodically in well-being tool at general hospital Dr. H. Koesnadi Bondowoso.